99aa's Terms and Conditions
— Your Rights & Responsibilities

99aa (https://99aa.vu) is a licensed online gaming platform. These Terms and Conditions ("Terms") apply to the 99aa website, mobile app, and all associated services. By using the platform, you confirm that you have read, understood, and agreed to these Terms in full.

99aa reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised Terms. We recommend checking this page regularly.

All 99aa services are intended for personal and entertainment use only. Commercial use or operating the platform through automated systems is strictly prohibited. 99aa reserves the right to investigate any suspicious activity and take appropriate action.

To register on 99aa, you must meet the following requirements:

• You must be at least 18 years must be.
• You must be a legal resident of Bangladesh.
• All information you provide must be complete, accurate, and truthful.
• Each individual may register one account only.
• You must have a valid mobile number registered in your own name.

Providing accurate information at registration is mandatory. 99aa may request a national ID, passport, or other documents for identity verification at any time. Providing false information may result in immediate account closure and forfeiture of all balances.

You are solely responsible for keeping your account password confidential. Do not share your login credentials with anyone. If you notice any suspicious activity on your account, contact 99aa's support team immediately.

The following payment methods are currently supported for deposits and withdrawals on 99aa:

• bKash — Minimum deposit BDT 200, maximum BDT 50,000 per transaction.
• Nagad — Minimum deposit BDT 200, maximum BDT 50,000 per transaction.
• Rocket — Minimum deposit BDT 500, maximum BDT 30,000 per transaction.
• USDT (TRC20) — Separate rules apply for crypto transactions.

Deposits are typically credited to your account within 5 minutes. Any delays due to technical issues will be resolved within 24 hours. Withdrawal processing generally takes between 30 minutes and 24 hours.

99aa will never process withdrawals to third-party accounts. The payment method used for withdrawals must match the one used for deposits. In the case of any unusual transaction, 99aa reserves the right to temporarily hold the withdrawal pending investigation.

99aa regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before claiming. The general bonus rules are outlined below:

• The welcome bonus applies to new members on their first deposit only.
• You must meet the specified wagering requirements before withdrawing any bonus balance.
• 99aa reserves the right to cancel any bonus if misuse is suspected.
• Claiming the same bonus from multiple accounts is prohibited.
• Bonus offers have a fixed validity period — once expired, the bonus will be cancelled automatically.

99aa reserves the right to modify, suspend, or cancel any bonus or promotion at any time. In the event of any bonus-related dispute, 99aa's decision shall be final.

All games on 99aa are conducted fairly and transparently. The key rules governing gameplay are outlined below:

• All game outcomes are determined by a certified Random Number Generator (RNG).
• If a technical error occurs during a game, that round may be considered void.
• Intentionally losing a bet or colluding with other players is strictly prohibited.
• Playing games using automated or bot software is strictly prohibited.
• Disrespectful behavior toward dealers in the Live Casino is strictly prohibited.

Any dispute regarding a game result must be raised with 99aa's support team within 72 hours. 99aa will investigate by reviewing the relevant game logs and make corrections where necessary. The balance in question may be temporarily held during the investigation.

Access to 99aa's game library may vary by country. Games unavailable in your region will not be displayed on the platform. 99aa is not liable for any compensation in such cases.

99aa takes the security of your personal information seriously. Any data we collect is used solely for service improvement, identity verification, and security purposes.

• Your personal information will never be sold to third parties.
• All data is kept secure through SSL encryption.
• Information may be shared with authorities where required by law.
• How long your data is retained and how it can be deleted In the Privacy Policy details are available.

99aa uses cookies to enhance your platform experience. By using the platform, you consent to our cookie policy. Please read our full Privacy Policy for more details.

99aa believes gaming is for entertainment — not a guaranteed source of income. We encourage all members to enjoy gaming responsibly.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can temporarily close your account for a set period whenever you need to.
• Gaming Break: You can take a temporary break from your account for 24 hours or longer.
• Reality Check: You can stay aware of your gaming time through regular notifications.

Anyone under 18 is strictly prohibited from using 99aa. Parents and guardians are advised to use parental controls to prevent minors from accessing the platform.

99aa reserves the right to temporarily or permanently close your account in the following circumstances:

• Violation of any clause within these Terms and Conditions.
• If you provide false information or fraudulent documents.
• If you are involved in fraud, match-fixing, or any illegal activity.
• Operating multiple accounts.
• If you use bots or any automated software.
• If you are involved in money laundering or any suspicious financial activity.

99aa will generally provide notice before closing an account; however, immediate action without notice may be taken in cases of serious violations. Upon account closure, any valid balance will ordinarily be refunded, while bonus balances or funds obtained through fraudulent activity will be forfeited.

You may also close your account at any time by contacting our support team. Any valid balance remaining at the time of closure will be refunded through the standard process.